Just 6 miles from our Greece shop
Same-day emergency for Rochester homeowners. Backed by our 2-year parts and labor guarantee.
Neighborhoods we serve
Service: Emergency Garage Door Repair. Location: Rochester, NY.
A garage door stuck open is a security risk; a door stuck closed traps your vehicles. Either way, you need help fast. Monroe Overhead Door provides same-day emergency garage door repair throughout Rochester, NY — including Park Avenue, South Wedge, East End and the rest of the city. From our shop just 6 miles away in Greece, we dispatch a fully insured technician with a stocked truck. Call or text 585-820-6559 with a quick description of the problem (snapped spring, off-track door, opener failure, storm damage) and a photo if you can — we use it to arrive prepared with the right parts. Every emergency repair is backed by our 2-year parts and labor warranty. Do not try to force a jammed door or disconnect the opener while the door is open — that can cause injury. Call us first.
Call or text 585-820-6559 and describe the emergency. Send us photos if you can — it helps us arrive prepared.
We dispatch a technician to your location as quickly as possible, typically the same day you call.
Our technician diagnoses and repairs the issue on the spot, using quality parts from Amarr and LiftMaster. We fix without replacing parts when possible.
Even emergency repairs are backed by our full 2-year parts and labor guarantee.
Rated 4.9 stars from 24 Google & Yelp reviews
“Such a pleasure to work with Monroe Overhead Door Co. They were able to do a quote over the phone and someone was sent out the next day. Rico was extremely professional. Job was done quickly and efficiently. After, I was taught how to do maintenance so the repair would last longer. So grateful for this company. Other local companies still haven't even given me quotes.”
“These guys are excellent! Rick was very easy to communicate with. His quote is honest and the work was amazing. He installed a 16' fully insulated Lincoln. It has been about 4 months now and I am very happy. I would highly recommend this company.”
“These guys are excellent! Rick and his Son were very easy to communicate with and a really quick response. His quote is honest and the work was quick and professional. He installed new torsion springs on my garage door the same day that I called them. I would highly recommend this company any day.”
“Rick installed 2 garage door openers in 2018 at a very reasonable price. In March 2020, one of them stopped working. He came out right away and fixed it. Was a bad sensor. Would highly recommend Rick and Monroe Overhead Door company!”
“Since 2006 Rick has installed a new garage door at my house, my mom's house, and replaced broken springs on my brother's garage door. Great service, awesome price, awesome guy to work with, highly recommended!”
“These guys are the very best. You deal with the owner not sales people. Price was 20% less than anyone else for the same brand but upgraded model with higher R value. Couldn't be more happy with them.”
“We just got our "Italian living room" installed. It's a screen door for the garage door that we can put up and down. The customer service was fantastic and Monroe door put it up super fast. We ordered it and had it installed within a week and a half. It only took a couple hours to install as well. Our garage door was outdated so we also got a new set up with wifi access, keypad access and a safety beam. We absolutely LOVE everything they did. The prices were beyond reasonable and fair.”
“I called Monroe Overhead and spoke with Rick. He asked me questions to clarify precisely the problem. Though I couldn't recall specifics, he was kind and worked with my limited knowledge. He asked me to send him a photo of the garage door and the springs and scheduled to come the following morning. He was prompt, thorough, and professional. It was clear he knew garage door openers. I would recommend Monroe Overhead Door Company without reservation.”
“My garage door broke first thing in the morning and I was trapped at home, not able to get my car out. I called Monroe Overhead Door and Rick immediately responded, had me send him a picture of the door, called me right back, and came that morning to help fix the door. I appreciate the quick response, especially on a very snowy day. My garage door was fixed and open before the afternoon!”
“Ricardo, the owner himself came out to do the initial viewing of the garage doors I had on a house I closed on. They were both very old wooden heavy doors. He looked at the doors, realized right away that the doors were actually different sizes and gave me a reasonable quote to replace both doors. The day after the doors arrived, he had the old doors/rails/hardware removed and the new doors up and running. Would definitely recommend.”
“I called Rick on Saturday morning because my garage door would not go up. He asked me to send him a couple of pictures, and got right back to me with his diagnosis. He stated that he would be out between noon and 2 PM, and was here by 12:30. He determined that only one spring was required. He left the second on the bar and charged me only $200. He said to call him in seven or eight years when the first one wears out. Highly recommended!”
“I contacted the company Tuesday and sent a picture of my damaged garage door. By 3pm Thursday the door was replaced and beautiful. Very trustworthy.”
“Excellent prices, excellent response time, excellent communications. Pleasure to do business with.”
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