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Same-Day Emergency585-820-6559
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Garage Door Repair

Fast, reliable garage door repair for broken springs, cables, panels, and rollers. Same-day service available throughout Monroe County.

  • Broken spring replacement
  • Cable repair and replacement
  • Panel replacement
  • Roller and hinge repair
  • Track realignment
  • Weather seal replacement

When something goes wrong with your garage door, we make the repair process as easy as possible. Start by sending us pictures and a description of the problem — our team can often diagnose the issue before we even arrive at your home. From there, we either get a quote straight to you or come take a look and have one ready as quickly as possible.

Our technicians fix the issue without replacing parts whenever possible. When parts are needed, we use only the finest quality torsion and extension springs, galvanized cables, heavy-duty rollers, reinforced hinges, and steel mounting plates from trusted manufacturers including Amarr and LiftMaster. With over 20 years of hands-on experience serving the Rochester area, our team has seen and repaired every type of garage door problem.

Every repair is backed by our 2-year parts and labor guarantee — not that you will need it. We have the experience to tell you that our work outlives its warranty. Monroe Overhead Door is fully insured and family-owned, so you are working directly with people who stake their reputation on every job.

How It Works

1

Send us photos

Share pictures and a description of your garage door problem so we can diagnose the issue before arriving.

2

Get your quote

We provide a quote upfront — either right away or after a quick on-site look, whichever gets you an answer fastest.

3

Expert repair

Our technician fixes the issue without replacing parts when possible, or uses quality springs, cables, and hardware from Amarr and LiftMaster.

4

Warranty and follow-up

Every repair is backed by our 2-year parts and labor guarantee. If anything is not right, we come back at no cost.

Built for Rochester Winters

Rochester winters put extra strain on garage door springs, cables, and weather seals. Cold temperatures cause metal components to contract and become more brittle, which is why spring breaks are more common in the winter months. Regular maintenance and quality replacement parts help your garage door stand up to the freeze-thaw cycles and heavy snowfall that Monroe County is known for.

Common Questions About Repair

How much does garage door repair cost?

Garage door repair costs vary depending on the issue. Spring replacements typically range from $150-$350, while cable repairs run $100-$200. We provide free estimates — call 585-820-6559 for an accurate quote.

Do you offer same-day garage door repair?

Yes! We offer same-day emergency repair service throughout Monroe County. If your garage door is stuck open, off track, or has a broken spring, call us at 585-820-6559 and we will do our best to get to you the same day.

My garage door is making loud noises. What could be wrong?

Loud grinding or squealing typically means worn rollers, loose hardware, or dry hinges. Popping sounds may indicate a spring issue. Call us at 585-820-6559 for a diagnosis — we can usually identify the problem quickly.

Can you replace just one panel on my garage door?

In many cases, yes. If a single panel is damaged, we can often replace just that panel instead of the entire door, saving you significant cost. We will assess the damage and let you know the best option.

How do I know if my garage door springs need replacing?

Signs include the door feeling heavy when lifting manually, the door not staying open, visible gaps in the spring coils, or a loud bang from the garage (a spring breaking). Never attempt to replace springs yourself — this is a dangerous job for professionals.

Do you provide free estimates?

Yes, we provide free estimates for all garage door repair and installation work. Call 585-820-6559 or use our contact form to schedule yours.

  • Fully Insured
  • Family Owned
  • 20+ Years Experience
  • Free Estimates
  • 2-Year Warranty

What Our Customers Say

4.9

Rated 4.9 stars from 24 Google & Yelp reviews

Ricardo, the owner himself came out to do the initial viewing of the garage doors I had on a house I closed on. They were both very old wooden heavy doors. He looked at the doors, realized right away that the doors were actually different sizes and gave me a reasonable quote to replace both doors. The day after the doors arrived, he had the old doors/rails/hardware removed and the new doors up and running. Would definitely recommend.
Jon N.Webster, NY
5
Such a pleasure to work with Monroe Overhead Door Co. They were able to do a quote over the phone and someone was sent out the next day. Rico was extremely professional. Job was done quickly and efficiently. After, I was taught how to do maintenance so the repair would last longer. So grateful for this company. Other local companies still haven't even given me quotes.
Adam P.Rochester, NY
5
These guys are excellent! Rick was very easy to communicate with. His quote is honest and the work was amazing. He installed a 16' fully insulated Lincoln. It has been about 4 months now and I am very happy. I would highly recommend this company.
Joe L.Rochester, NY
5
These guys are excellent! Rick and his Son were very easy to communicate with and a really quick response. His quote is honest and the work was quick and professional. He installed new torsion springs on my garage door the same day that I called them. I would highly recommend this company any day.
Dennis C.Rochester, NY
5
I called Rick on Saturday morning because my garage door would not go up. He asked me to send him a couple of pictures, and got right back to me with his diagnosis. He stated that he would be out between noon and 2 PM, and was here by 12:30. He determined that only one spring was required. He left the second on the bar and charged me only $200. He said to call him in seven or eight years when the first one wears out. Highly recommended!
Glenn A.Webster, NY
5
Rick installed 2 garage door openers in 2018 at a very reasonable price. In March 2020, one of them stopped working. He came out right away and fixed it. Was a bad sensor. Would highly recommend Rick and Monroe Overhead Door company!
Corey B.Rochester, NY
5
Since 2006 Rick has installed a new garage door at my house, my mom's house, and replaced broken springs on my brother's garage door. Great service, awesome price, awesome guy to work with, highly recommended!
Mike B.Rochester, NY
5
These guys are the very best. You deal with the owner not sales people. Price was 20% less than anyone else for the same brand but upgraded model with higher R value. Couldn't be more happy with them.
David C.Rochester, NY
5
I contacted the company Tuesday and sent a picture of my damaged garage door. By 3pm Thursday the door was replaced and beautiful. Very trustworthy.
Sharon C.Webster, NY
5
Excellent prices, excellent response time, excellent communications. Pleasure to do business with.
Cheryl M.Webster, NY
5
We just got our "Italian living room" installed. It's a screen door for the garage door that we can put up and down. The customer service was fantastic and Monroe door put it up super fast. We ordered it and had it installed within a week and a half. It only took a couple hours to install as well. Our garage door was outdated so we also got a new set up with wifi access, keypad access and a safety beam. We absolutely LOVE everything they did. The prices were beyond reasonable and fair.
Jennifer O.Rochester, NY
5
I called Monroe Overhead and spoke with Rick. He asked me questions to clarify precisely the problem. Though I couldn't recall specifics, he was kind and worked with my limited knowledge. He asked me to send him a photo of the garage door and the springs and scheduled to come the following morning. He was prompt, thorough, and professional. It was clear he knew garage door openers. I would recommend Monroe Overhead Door Company without reservation.
Barbara A.Rochester, NY
5
My garage door broke first thing in the morning and I was trapped at home, not able to get my car out. I called Monroe Overhead Door and Rick immediately responded, had me send him a picture of the door, called me right back, and came that morning to help fix the door. I appreciate the quick response, especially on a very snowy day. My garage door was fixed and open before the afternoon!
Lori P.Rochester, NY
5
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Or call us directly:

585-820-6559
1044 Pond Brook Point, Webster, NY 14580
Mon-Fri 8am-6pm, Sat 9am-3pm, Sun Closed