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Same-Day Emergency585-820-6559
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Emergency Garage Door Repair

Same-day emergency garage door repair in Rochester and Monroe County. Available when you need us most — call 585-820-6559.

  • Same-day response
  • Broken spring emergencies
  • Door off track
  • Stuck open or closed
  • Security concerns
  • Storm damage repair

When your garage door breaks down unexpectedly — a snapped spring, a door stuck open, or storm damage — you need help fast. Monroe Overhead Door offers same-day emergency garage door repair throughout Monroe County. Call us at 585-820-6559, describe the situation, and we dispatch a technician to you as quickly as possible.

We ask you to send photos of the problem so our technician arrives prepared with the right parts and tools. Our team handles broken torsion and extension springs, snapped cables, doors that have come off track, doors stuck open or closed, and storm damage. We fix the issue on the spot whenever possible, using quality springs, cables, and hardware from trusted brands including Amarr and LiftMaster.

Your security is our priority. A garage door stuck open is a safety and security risk, and we treat these calls with urgency. Every emergency repair is backed by our 2-year parts and labor guarantee — not that you will need it. With over 20 years of experience, our work outlives its warranty. Monroe Overhead Door is fully insured and family-owned.

How It Works

1

Call us immediately

Call 585-820-6559 and describe the emergency. Send us photos if you can — it helps us arrive prepared.

2

Same-day dispatch

We dispatch a technician to your location as quickly as possible, typically the same day you call.

3

On-site repair

Our technician diagnoses and repairs the issue on the spot, using quality parts from Amarr and LiftMaster. We fix without replacing parts when possible.

4

Warranty coverage

Even emergency repairs are backed by our full 2-year parts and labor guarantee.

Built for Rochester Winters

Rochester’s harsh winters are the most common cause of garage door emergencies in Monroe County. Extreme cold makes springs brittle and more likely to snap, and heavy snow and ice storms can damage panels, tracks, and weather seals. When a winter storm puts your garage door out of commission, Monroe Overhead Door responds fast to get you secured.

Common Questions About Emergency

How much does garage door repair cost?

Garage door repair costs vary depending on the issue. Spring replacements typically range from $150-$350, while cable repairs run $100-$200. We provide free estimates — call 585-820-6559 for an accurate quote.

Do you offer same-day garage door repair?

Yes! We offer same-day emergency repair service throughout Monroe County. If your garage door is stuck open, off track, or has a broken spring, call us at 585-820-6559 and we will do our best to get to you the same day.

My garage door is making loud noises. What could be wrong?

Loud grinding or squealing typically means worn rollers, loose hardware, or dry hinges. Popping sounds may indicate a spring issue. Call us at 585-820-6559 for a diagnosis — we can usually identify the problem quickly.

Can you replace just one panel on my garage door?

In many cases, yes. If a single panel is damaged, we can often replace just that panel instead of the entire door, saving you significant cost. We will assess the damage and let you know the best option.

How do I know if my garage door springs need replacing?

Signs include the door feeling heavy when lifting manually, the door not staying open, visible gaps in the spring coils, or a loud bang from the garage (a spring breaking). Never attempt to replace springs yourself — this is a dangerous job for professionals.

Do you provide free estimates?

Yes, we provide free estimates for all garage door repair and installation work. Call 585-820-6559 or use our contact form to schedule yours.

  • Fully Insured
  • Family Owned
  • 20+ Years Experience
  • Free Estimates
  • 2-Year Warranty

What Our Customers Say

4.9

Rated 4.9 stars from 24 Google & Yelp reviews

Ricardo, the owner himself came out to do the initial viewing of the garage doors I had on a house I closed on. They were both very old wooden heavy doors. He looked at the doors, realized right away that the doors were actually different sizes and gave me a reasonable quote to replace both doors. The day after the doors arrived, he had the old doors/rails/hardware removed and the new doors up and running. Would definitely recommend.
Jon N.Webster, NY
5
Such a pleasure to work with Monroe Overhead Door Co. They were able to do a quote over the phone and someone was sent out the next day. Rico was extremely professional. Job was done quickly and efficiently. After, I was taught how to do maintenance so the repair would last longer. So grateful for this company. Other local companies still haven't even given me quotes.
Adam P.Rochester, NY
5
These guys are excellent! Rick was very easy to communicate with. His quote is honest and the work was amazing. He installed a 16' fully insulated Lincoln. It has been about 4 months now and I am very happy. I would highly recommend this company.
Joe L.Rochester, NY
5
These guys are excellent! Rick and his Son were very easy to communicate with and a really quick response. His quote is honest and the work was quick and professional. He installed new torsion springs on my garage door the same day that I called them. I would highly recommend this company any day.
Dennis C.Rochester, NY
5
I called Rick on Saturday morning because my garage door would not go up. He asked me to send him a couple of pictures, and got right back to me with his diagnosis. He stated that he would be out between noon and 2 PM, and was here by 12:30. He determined that only one spring was required. He left the second on the bar and charged me only $200. He said to call him in seven or eight years when the first one wears out. Highly recommended!
Glenn A.Webster, NY
5
Rick installed 2 garage door openers in 2018 at a very reasonable price. In March 2020, one of them stopped working. He came out right away and fixed it. Was a bad sensor. Would highly recommend Rick and Monroe Overhead Door company!
Corey B.Rochester, NY
5
Since 2006 Rick has installed a new garage door at my house, my mom's house, and replaced broken springs on my brother's garage door. Great service, awesome price, awesome guy to work with, highly recommended!
Mike B.Rochester, NY
5
These guys are the very best. You deal with the owner not sales people. Price was 20% less than anyone else for the same brand but upgraded model with higher R value. Couldn't be more happy with them.
David C.Rochester, NY
5
I contacted the company Tuesday and sent a picture of my damaged garage door. By 3pm Thursday the door was replaced and beautiful. Very trustworthy.
Sharon C.Webster, NY
5
Excellent prices, excellent response time, excellent communications. Pleasure to do business with.
Cheryl M.Webster, NY
5
We just got our "Italian living room" installed. It's a screen door for the garage door that we can put up and down. The customer service was fantastic and Monroe door put it up super fast. We ordered it and had it installed within a week and a half. It only took a couple hours to install as well. Our garage door was outdated so we also got a new set up with wifi access, keypad access and a safety beam. We absolutely LOVE everything they did. The prices were beyond reasonable and fair.
Jennifer O.Rochester, NY
5
I called Monroe Overhead and spoke with Rick. He asked me questions to clarify precisely the problem. Though I couldn't recall specifics, he was kind and worked with my limited knowledge. He asked me to send him a photo of the garage door and the springs and scheduled to come the following morning. He was prompt, thorough, and professional. It was clear he knew garage door openers. I would recommend Monroe Overhead Door Company without reservation.
Barbara A.Rochester, NY
5
My garage door broke first thing in the morning and I was trapped at home, not able to get my car out. I called Monroe Overhead Door and Rick immediately responded, had me send him a picture of the door, called me right back, and came that morning to help fix the door. I appreciate the quick response, especially on a very snowy day. My garage door was fixed and open before the afternoon!
Lori P.Rochester, NY
5
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585-820-6559
1044 Pond Brook Point, Webster, NY 14580
Mon-Fri 8am-6pm, Sat 9am-3pm, Sun Closed